Nearly 50 percent of citizens in large cities globally will benefit from smart city programmes by sharing personal data by 2019, market research firm Gartner said on Thursday. The volume and diversity of the data generated by citizens will continue to grow in line with the proliferation of consumer devices and the internet of things (IoT), it added.
“As citizens increasingly use personal technology and social networks to organise their lives, governments and businesses are growing their investments in technology infrastructure and governance,” said Anthony Mullen, Research Director, Gartner, in a statement. Citizens as well as governments are turning to conversational platforms like virtual personal assistants and messaging bots over traditional apps and websites.
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