One of the largest new Advanced Metering Infrastructure (AMI) deployments has been reported in North America and the contract signing follows approval from the Pennsylvania Public Utility Commission.
Accordingly, Accenture has been selected by FirstEnergy, to manage the roll-out of approximately two million smart
meters to its customers across its four Pennsylvania-based utilities,
including Met-Ed, Penelec, Penn Power and West Penn Power.
FirstEnergy will install more than two million smart meters over the next several years, meeting all the functional and business requirements outlined in Act 129 passed by the Pennsylvania legislature in 2008.
Under a multi-year contract, Accenture Smart Grid Services will advise FirstEnergy on managing its AMI program by providing services in areas such as program management, business process design, change impact and communications, vendor management, solution architecture, testing and smart metering network operations.
The new AMI platform will deliver significant operational efficiencies, support new and existing customer services programs, and enable FirstEnergy to gain actionable business insights through better visibility into real-time data.
"Smart meters will ultimately create a two-way communication between us and our customers that will help us better understand their energy needs, improve our service, and balance supply and demand more efficiently," John Dargie from FirstEnergy, was quoted as saying.
Jack Azagury, global managing director for Accenture Smart Grid Services said, "Smart metering provides a critical and foundational capability as utilities undertake the journey towards a smarter, more resilient digital grid. Our research has shown that utilities are successfully leveraging the data from smart metering solutions through advanced analytics to drive innovative customer propositions, improved reliability, and reduced cost of operations."
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12 December 2017