World : RMI’s new report, Customer-Centric Energy Transformation

RMI’s new report, Customer-Centric Energy Transformation, details how Vermont utility Green Mountain Power can pursue several high-impact opportunities to build upon its customer-focused energy programs while reimagining its business model as an “energy transformation company,” delivering low-carbon, affordable, reliable energy to customers. It describes new service offerings introduced by the utility, such as an automated program to shift the operations of water heaters, thermostats, and electric car charging, so customers can capture less-expensive energy rates available at different times of the day. 

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Smart Grid Bulletin February 2019

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