India : Smart City app launched, to solve civic grievances

Kanpur: An app named 'Kanpur Smart City', launched here on Friday, will enable the residents to register their complaints related to sanitation, dilapidated roads, strewn garbage, leakage in the water pipeline, encroachment, choked drains, stray animals and others to get them resolved.

The app, developed by Kanpur Smart City Limited, was launched by mayor Pramila Pandey at Kanpur Municipal Corporation office on Friday. A complainant can register his/her complaint while uploading a photograph of the dilapidated road or strewn garbage. This will make the complaint more effective and the app user would soon get the problem resolved. The complaint would straightaway reach the officer concerned. The app user, through an SMS on his mobile, would be told about the timeframe within which the problem would be resolved.

The user would also get a complaint number in the same SMS. It can be downloaded from Google's Play Store. The app also has sections where the complaints can be lodged. These sections include cattle catching, sanitation, jalkal department, horticulture, lighting etc. This is for the first time that such an application has been launched in the interest of the locals. Divisional commissioner Sudhir M, municipal commissioner Santosh Kumar Sharma and other senior officials were present during the launch of the app.


Source :

Smart Grid Bulletin October 2019

View all SMART GRID Bulletins click here