ISGF reserves the right to cancel or reschedule conference at any time. If ISGF cancels or reschedules the conference due to unforeseen circumstances beyond our control, you are entitled to a full refund, but ISGF is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. No refunds are made for the delegate registrations/exhibitor and sponsorship payments once done except when the event is cancelled or postponed. If ISGF cancels a conference in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.
For purchase of E-Learning Modules, there is a 7 day cooling off period during which time you have the right to cancel your purchase. If you decide to cancel, we will refund your payment within 30 days of your cancellation.
It is not our policy to refund for eLearning courses once access has been made via the unique access codes. All access to our Learner Management System is governed by a unique username and password. When a refund request is received we reserve the right to track the usage by an individual (through his/her username and password) No refund will be granted if ISGF has reason to believe that an individual has viewed any of the course material that they purchased.